This policy sets out how Mortgage Allied Associates (MAA) handles the information we collect about you. If you use our websites, you agree that MAA may collect, use, disclose and store your information in accordance with this policy.

In this policy, “MAA”, “we”, “our” and “us” mean Mortgage Allied Associates Limited.

We may change this policy at any time by posting an updated policy on our websites.

What information do we collect?

We may collect personal information about you, either directly from you or from other parties and we may generate information about you when we carry out our business.

The types of personal information we collect about you may include your:

• Contact information: your name, phone number, email address, postal address, physical address
• Documents that verify your identity and other personal details: such as your passport or drivers’ licence number
• Subscriptions/preferences: when you subscribe to receive our newsletter or updates, as well as content preferences to help us identify which material you want to receive
• Billing or purchase information
• Technical information: information about the device used to access the website or other social media sites, such as IP address, browser type, time zone settings and mobile network information.
• Financial information: while providing mortgage advice, we will need to understand your financial status and may get access to your financial information, e.g., bank statements, loan documents, budgets, etc.
• Personal profile: while providing mortgage advice, we will need to understand your personal situation, e.g., your family members, your employment status, the assets you own, etc.
• Business information: while providing mortgage advice, we will need to understand your business and may get access to your business information, e.g., financial statements, bank statements, tax records, etc.

What do we do with it?

We may use your information for the following purposes:

• Verifying your identity and address.
• Providing you our products and services and managing our relationship with you.
• Providing you with information about our products and services (including promotional material and news).
• Improving our products and services.
• Conducting market research and statistical analysis.
• Monitoring and improving the security of our websites, systems and networks.
• Complying with our legal and regulatory obligations (including Anti Money Laundering/Counter Financing of Terrorism compliance and audit and reporting requirements).
• Defend or enforce our rights – For example, to collect money owed to us.

We may also use your information for any other purpose authorised by you, or as otherwise required or permitted by law.

Who do we share it with?

We may disclose your information to the following third parties:

• Anyone that provides us services that relate to a purpose listed above (including third parties in New Zealand and overseas).
• Anyone that we need to contact to carry out your instructions.
• Government agencies and other third parties where required or permitted by law or any court.
• Anyone that can help us if your use of our websites is causing us technical issues (including an attack on our websites, systems or networks).
• Anyone looking to purchase our business or assets.

We may also disclose your information to anyone you authorise us to disclose that information to.

Where do we store it?

We may store your information ourselves, or with third parties contracted to hold the information for us in New Zealand and overseas. We will take reasonable steps to ensure that your information is protected from unauthorised access, use, modification, or disclosure (or other misuse).

What are my rights?

You are not required to provide any personal information to us but if you choose not to it might affect our ability to provide services to you and your ability to obtain finance, insurance and other Products from Product Providers.

You have the right to request access to any personal information we hold about you, and to ask for it to be corrected if you think that it is wrong.  If you’d like to exercise that right or ask us anything else in relation to your privacy, please ask the person you are dealing with, please contact us on:

Phone: 09 3666666

Email: [email protected]

Unit 52, 691 Manukau Road, Royal Oak Auckland

Website: mortgageallied.co.nz